How To Fix BNK_GENERAL247 - Open jobs exists for for batch &1 (check SM37 PAYM:&2/&3*).

SAP Error Message - Details

• Message type: E = Error

• Message class: BNK_GENERAL - Common messages for Bank communication

• Message number: 247

• Message text: Open jobs exists for for batch &1 (check SM37 PAYM:&2/&3*).

What causes this issue?

You are trying to resend a payment batch, but there are open jobs with
name "<ZH>PAYM:&V2&/&V3&*</>".

System Response

It is not possible to resend payment batch &V1& because of open jobs.

How to fix this error?

Resending is only possible when all open jobs are finished, check in
transaction <DS:TRAN.SM37>Overview of job selection</> all open jobs
with name "<ZH>PAYM:&V2&/&V3&*</>".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BNK_GENERAL247 - Open jobs exists for for batch &1 (check SM37 PAYM:&2/&3*). ?

  The SAP error message BNK_GENERAL247 indicates that there are open jobs related to a batch process that is preventing certain operations from being completed. This message typically arises in the context of payment processing or batch job execution in the SAP system.
  Cause:
  The error occurs when there are still active or open jobs in the background that are associated with a specific batch process. The message suggests that the system is unable to proceed with the requested operation because it is waiting for these jobs to complete. The jobs can be related to payment processing, batch input sessions, or other background tasks that are still running.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Open Jobs:
  
  Go to transaction code SM37 in SAP.
  Enter the job name (in this case, it might be related to the batch number indicated in the error message, e.g., PAYM:&2/&3).
  Set the appropriate date range and user parameters to filter the jobs.
  Execute the search to see the list of jobs.
  
  
  
  Analyze Job Status:
  
  Look for jobs that are in the status of "Active" or "Released."
  If you find any jobs that are still running, you may need to wait for them to complete.
  
  
  
  Terminate or Delete Jobs (if necessary):
  
  If a job is stuck or taking too long, you may consider terminating it. Right-click on the job and select the option to cancel or delete it.
  Be cautious when terminating jobs, as this may affect ongoing processes.
  
  
  
  Check for Errors:
  
  If jobs have failed, check the job logs for any error messages that can provide insight into why they did not complete successfully.
  
  
  
  Retry the Operation:
  
  Once you have ensured that there are no open jobs blocking the process, retry the operation that triggered the error message.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM21: System Log (to check for any system-related issues)
  SLG1: Application Log (to check for application-specific logs)
  
  
  
  Batch Jobs in SAP:
  
  Batch jobs are often used for processing large volumes of data in the background without user intervention. They can include payment runs, data uploads, and other scheduled tasks.
  
  
  
  Monitoring and Management:
  
  Regularly monitor background jobs to ensure they are completing successfully and to identify any potential issues early.
  
  
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis team or technical support for further investigation.