How To Fix BNK_GENERAL221 - Continue and enter a reason for returning batches

SAP Error Message - Details

• Message type: E = Error

• Message class: BNK_GENERAL - Common messages for Bank communication

• Message number: 221

• Message text: Continue and enter a reason for returning batches

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BNK_GENERAL221 - Continue and enter a reason for returning batches ?

  The SAP error message BNK_GENERAL221 typically occurs in the context of bank processing, particularly when dealing with returned batches in financial transactions. This error indicates that the system requires a reason for returning the batches before proceeding.
  Cause:
  The error arises when a user attempts to process a batch of transactions that have been returned (for example, due to insufficient funds, closed accounts, etc.) without providing a reason for the return. The system mandates that a reason code must be entered to ensure proper tracking and reporting of returned transactions.
  Solution:
  To resolve the BNK_GENERAL221 error, follow these steps:
  
  
  Identify the Batch: Determine which batch of transactions is causing the error.
  
  
  Access the Return Reason Field: Navigate to the relevant transaction screen where you are processing the batch. Look for a field labeled "Return Reason" or similar.
  
  
  Enter a Return Reason: Input an appropriate reason for the return. This could be a predefined code or a description that explains why the batch is being returned (e.g., "Insufficient Funds", "Account Closed", etc.).
  
  
  Save the Changes: After entering the reason, save the changes and attempt to process the batch again.
  
  
  Check Configuration: If you frequently encounter this error, it may be worth checking the configuration settings in your SAP system to ensure that return reasons are properly defined and that users are trained on how to handle returned batches.
  
  
  Related Information:
  
  
  Return Reason Codes: Familiarize yourself with the list of return reason codes that your organization uses. These codes are often defined in the system and can vary by region or business unit.
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for handling returned transactions. This may provide additional context on how to manage such errors.
  
  
  User Training: Ensure that users involved in financial processing are trained on the importance of entering return reasons and how to do so correctly.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  By following these steps, you should be able to resolve the BNK_GENERAL221 error and continue processing your transactions effectively.