How To Fix BLE_RUNTIME_SUPPORT101 - User &1 is unknown


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BLE_RUNTIME_SUPPORT -

  • Message number: 101

  • Message text: User &1 is unknown

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BLE_RUNTIME_SUPPORT101 - User &1 is unknown ?

    The SAP error message BLE_RUNTIME_SUPPORT101 with the description "User &1 is unknown" typically indicates that the system is unable to recognize the user ID specified in the error message. This can occur in various contexts, such as during the execution of a program, transaction, or when accessing certain functionalities within SAP.

    Causes:

    1. User Does Not Exist: The user ID specified in the error message does not exist in the SAP system.
    2. User is Inactive: The user account may exist but is inactive or locked.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing them in that context.
    4. Data Consistency Issues: There may be inconsistencies in the user master data or related tables.
    5. Typographical Error: There could be a typo in the user ID being referenced.

    Solutions:

    1. Verify User Existence:

      • Check if the user ID exists in the system by using transaction code SU01 (User Maintenance).
      • If the user does not exist, create a new user or correct the user ID in the relevant configuration.
    2. Check User Status:

      • If the user exists, ensure that the user is active and not locked. You can check this in the user maintenance screen (SU01).
      • If the user is locked, unlock the user account.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to perform the action that triggered the error. This can be checked using transaction SU53 (Display Authorization Check) after the error occurs.
    4. Correct Typographical Errors:

      • Double-check the user ID for any typographical errors in the input or configuration.
    5. Consult System Logs:

      • Check the system logs (transaction SM21) for any additional information or related errors that might provide more context about the issue.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if it seems to be a system-level issue.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • SM21: System Log
    • User Management: Understanding user roles and authorizations is crucial in SAP environments to prevent such errors.
    • Documentation: Refer to SAP Help Portal or relevant SAP Notes for more detailed troubleshooting steps related to user management and authorization issues.

    By following these steps, you should be able to identify and resolve the issue related to the BLE_RUNTIME_SUPPORT101 error message.

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