How To Fix BLE_RUNTIME_SUPPORT014 - HTTP client - invalid timeout

SAP Error Message - Details

• Message type: E = Error

• Message class: BLE_RUNTIME_SUPPORT -

• Message number: 014

• Message text: HTTP client - invalid timeout

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BLE_RUNTIME_SUPPORT014 - HTTP client - invalid timeout ?

  The SAP error message BLE_RUNTIME_SUPPORT014 indicates that there is an issue with the HTTP client configuration, specifically related to an invalid timeout setting. This error typically arises in scenarios where SAP applications are trying to communicate with external systems via HTTP, and the timeout settings are not correctly configured.
  Cause:
  
  Invalid Timeout Value: The timeout value set for the HTTP client may be invalid. This could be due to a non-numeric value, a negative number, or a value that exceeds the maximum allowed limit.
  Configuration Issues: The HTTP client configuration in the SAP system may not be set up correctly, leading to this error.
  Network Issues: If there are network connectivity issues, the HTTP client may not be able to establish a connection, which can also trigger timeout errors.
  System Parameters: The system parameters related to HTTP communication may not be properly defined.
  
  Solution:
  
  
  Check Timeout Settings:
  
  Go to the relevant configuration settings in your SAP system (e.g., transaction code SOAMANAGER for web service configurations).
  Verify the timeout settings for the HTTP client. Ensure that the timeout value is a valid positive integer and within acceptable limits.
  
  
  
  Adjust HTTP Client Configuration:
  
  If you are using a specific HTTP client configuration, check the settings for any misconfigurations.
  Ensure that the HTTP client is properly configured to handle the expected load and response times.
  
  
  
  Review Network Configuration:
  
  Check for any network issues that might be affecting the connection to the external system.
  Ensure that firewalls, proxies, or other network devices are not blocking the HTTP requests.
  
  
  
  System Parameters:
  
  Review the system parameters related to HTTP communication. You can check parameters like icm/HTTP/timeout in transaction RZ10 or RZ11.
  Adjust these parameters if necessary to ensure they are set to appropriate values.
  
  
  
  Testing:
  
  After making changes, test the HTTP connection again to see if the error persists.
  Use tools like telnet or curl to test connectivity to the external system from the SAP server.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for configuring HTTP clients and understanding timeout settings.
  Logs: Review application logs (transaction SLG1) for more detailed error messages that might provide additional context for the issue.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.