How To Fix BL318 - Settlement postponed, passenger &1 has not confirmed the flight

SAP Error Message - Details

• Message type: E = Error

• Message class: BL - Application Log

• Message number: 318

• Message text: Settlement postponed, passenger &1 has not confirmed the flight

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BL318 - Settlement postponed, passenger &1 has not confirmed the flight ?

  The SAP error message BL318, which states "Settlement postponed, passenger &1 has not confirmed the flight," typically occurs in the context of the SAP Travel Management module, particularly when dealing with travel bookings and settlements.
  Cause:
  This error message indicates that the settlement process for a travel booking cannot proceed because the passenger (identified by &1) has not confirmed their flight. This could happen for several reasons:
  
  Pending Confirmation: The flight booking is still pending confirmation from the airline or travel agency.
  User Action Required: The passenger may need to take action to confirm their flight, such as accepting the booking or completing payment.
  System Configuration: There may be settings in the SAP system that require confirmation before allowing settlement.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Flight Status: Verify the status of the flight booking for the passenger. Ensure that the flight has been confirmed by the airline or travel agency.
  Confirm Booking: If the booking is pending, the passenger should confirm their flight through the appropriate channels (e.g., airline website, travel agency).
  Review User Actions: Ensure that the passenger has completed any necessary actions required for confirmation, such as payment or acceptance of terms.
  System Configuration: If the issue persists, check the configuration settings in the SAP system related to travel management and settlement processes. Ensure that the settings align with your organization's policies.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or the travel management system administrator for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Travel Management documentation for guidelines on handling flight bookings and settlements.
  User Training: Ensure that users involved in the travel booking process are trained on the necessary steps to confirm flights and understand the implications of pending confirmations.
  
  By following these steps, you should be able to address the BL318 error and proceed with the settlement process for the affected passenger.