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Message type: E = Error
Message class: BKK_RELEASE - BCA: 4eye (release)
Message number: 013
Message text: Changes could not be released because of errors, no protocol available
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BKK_RELEASE013
- Changes could not be released because of errors, no protocol available ?The SAP error message BKK_RELEASE013 indicates that changes could not be released due to errors, and there is no protocol available. This error typically occurs in the context of the SAP Bank Communication Management (BCM) module or during the release of payment transactions.
Causes:
- Incomplete Data: There may be missing or incorrect data in the payment proposal or transaction that prevents it from being released.
- Authorization Issues: The user may not have the necessary authorizations to release the changes.
- Configuration Errors: There could be issues with the configuration settings in the BCM module or related components.
- Technical Errors: There may be underlying technical issues, such as database inconsistencies or system errors.
- Missing Protocol: The error message specifically mentions "no protocol available," which may indicate that the system is unable to generate a release protocol due to the aforementioned issues.
Solutions:
- Check Data Completeness: Review the payment proposal or transaction for any missing or incorrect information. Ensure that all required fields are filled out correctly.
- Review Authorizations: Verify that the user has the necessary authorizations to perform the release. This can be checked in the user roles and authorizations settings.
- Configuration Review: Check the configuration settings in the BCM module to ensure that everything is set up correctly. This may involve reviewing the settings for payment methods, bank accounts, and communication settings.
- Error Logs: Look into the SAP system logs (transaction codes like SLG1) for any additional error messages or details that can provide more context about the issue.
- Protocol Settings: Ensure that the protocol settings for the release process are correctly configured. This may involve checking the settings for the communication method used for bank transactions.
- Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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