How To Fix BK228 - Internal error: Restart the transaction (note 167786)

SAP Error Message - Details

• Message type: E = Error

• Message class: BK - Create, Display, Reverse Controlling Document

• Message number: 228

• Message text: Internal error: Restart the transaction (note 167786)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BK228 - Internal error: Restart the transaction (note 167786) ?

  The SAP error message BK228, which states "Internal error: Restart the transaction," typically indicates that there is an issue within the SAP system that prevents the transaction from being completed successfully. This error can occur in various contexts, often related to financial transactions or postings in the SAP system.
  Cause:
  The internal error can be caused by several factors, including but not limited to:
  
  System Bugs: There may be a bug in the SAP software that is causing the transaction to fail.
  Data Inconsistencies: Inconsistent or corrupted data in the database can lead to unexpected behavior.
  Configuration Issues: Incorrect configuration settings in the system can lead to errors during transaction processing.
  Locking Issues: If another user or process is locking the data that the transaction needs to access, it can result in an internal error.
  Memory Issues: Insufficient memory or resources on the application server can also lead to internal errors.
  
  Solution:
  To resolve the BK228 error, you can try the following steps:
  
  
  Restart the Transaction: As the error message suggests, simply restarting the transaction may resolve the issue if it was a temporary glitch.
  
  
  Check for System Notes: Refer to SAP Note 167786, which may provide specific guidance or patches related to this error. Always ensure that your system is up to date with the latest support packages and notes.
  
  
  Review System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Check for Data Consistency: Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies or corrupted data.
  
  
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check for any system-level issues, such as memory allocation or locking problems.
  
  
  Contact SAP Support: If none of the above steps resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code, user actions leading to the error, and any relevant logs.
  
  
  Related Information:
  
  SAP Notes: Always check the SAP Support Portal for the latest notes related to your version of SAP and the specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SE38 (ABAP Program Execution) for troubleshooting.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the BK228 error in your SAP system.