How To Fix BIL035 - Outsorting when calculating basic charge

SAP Error Message - Details

• Message type: E = Error

• Message class: BIL - General billing

• Message number: 035

• Message text: Outsorting when calculating basic charge

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BIL035 - Outsorting when calculating basic charge ?

  The SAP error message BIL035, which refers to "Outsorting when calculating basic charge," typically occurs in the context of billing processes, particularly in the SAP Convergent Charging (SAP CC) or SAP Billing and Revenue Innovation Management (BRIM) environments. This error indicates that there is an issue with the calculation of basic charges, often due to configuration or data-related problems.
  Causes of BIL035 Error
  
  
  Configuration Issues: Incorrect configuration of the charging or billing logic can lead to this error. This includes issues with rate plans, charge definitions, or pricing conditions.
  
  
  Data Inconsistencies: Missing or inconsistent data in the master data (e.g., customer data, product data) or transactional data can cause the calculation to fail.
  
  
  Outsorting Conditions: The system may be trying to apply a charge that is not valid for the current context, leading to an outsorcing condition where the calculation cannot be completed.
  
  
  Complexity in Charge Calculation: If the charge calculation involves complex rules or dependencies that are not met, it may trigger this error.
  
  
  Solutions to BIL035 Error
  
  
  Review Configuration: Check the configuration settings for the charging and billing processes. Ensure that all rate plans, charge definitions, and pricing conditions are correctly set up.
  
  
  Validate Master Data: Ensure that all relevant master data (customers, products, services) is complete and accurate. Look for any missing or incorrect entries that could affect the calculation.
  
  
  Check Charge Calculation Logic: Review the logic used for calculating basic charges. Ensure that all conditions and dependencies are correctly defined and that there are no conflicts.
  
  
  Debugging: If you have access to the system, use debugging tools to trace the calculation process and identify where the error occurs. This can provide insights into what specific condition is causing the outsorcing.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the BIL035 error for any specific guidance or patches that may address known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific context of your implementation.
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the system that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the billing process works as expected.
  
  By following these steps, you should be able to identify and resolve the BIL035 error in your SAP environment.