How To Fix BGRFC398 - bgRFC Inbound Destination &1: Queue prefix &2 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BGRFC - qRFC - New Background RFC

  • Message number: 398

  • Message text: bgRFC Inbound Destination &1: Queue prefix &2 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message BGRFC398 - bgRFC Inbound Destination &1: Queue prefix &2 does not exist ?

    The SAP error message BGRFC398 indicates an issue with the bgRFC (background Remote Function Call) inbound destination. Specifically, it states that the queue prefix specified does not exist. This can occur in scenarios where the bgRFC framework is used for asynchronous communication between different SAP systems or between different applications within the same system.

    Cause:

    The error can be caused by several factors:

    1. Missing Queue Prefix: The specified queue prefix does not exist in the system. This could be due to a configuration issue or a typo in the destination settings.
    2. Incorrect Configuration: The bgRFC destination may not be properly configured in the SAP system.
    3. Transport Issues: If the system has recently undergone a transport or upgrade, the necessary configurations for bgRFC may not have been transported correctly.
    4. System Errors: There may be underlying system errors or inconsistencies that are preventing the bgRFC framework from recognizing the queue prefix.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Queue Prefix Configuration:

      • Go to transaction SM58 (Transactional RFC) or SLG1 (Application Log) to check for any related logs that might provide more context.
      • Verify the bgRFC configuration in transaction SBGRFC. Ensure that the queue prefix specified in the error message exists and is correctly configured.
    2. Create Missing Queue Prefix:

      • If the queue prefix does not exist, you may need to create it. This can typically be done in transaction SBGRFC by defining a new queue prefix.
    3. Check RFC Destination:

      • Ensure that the RFC destination used for bgRFC is correctly set up. You can check this in transaction SM59 (RFC Destinations).
    4. Review System Logs:

      • Check system logs for any additional errors or warnings that might provide more insight into the issue. Use transaction SM21 to view system logs.
    5. Transport Issues:

      • If the issue arose after a transport, ensure that all necessary objects related to bgRFC have been transported correctly. You may need to re-transport or adjust the configuration.
    6. Consult Documentation:

      • Review SAP documentation or notes related to bgRFC for any specific configurations or known issues that might apply to your version of SAP.
    7. Contact SAP Support:

      • If the issue persists after checking the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • bgRFC: Background Remote Function Call is a mechanism in SAP for asynchronous communication, allowing for better performance and reliability in processing remote function calls.
    • Transaction Codes:
      • SBGRFC: Manage bgRFC Queues
      • SM58: Monitor RFC Calls
      • SM59: RFC Destinations
      • SLG1: Application Log
      • SM21: System Log

    By following these steps, you should be able to identify and resolve the issue related to the bgRFC398 error message.

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