How To Fix BGRFC394 - bgRFC Inbound Destination &1: Queues with prefix &2 not empty

SAP Error Message - Details

• Message type: E = Error

• Message class: BGRFC - qRFC - New Background RFC

• Message number: 394

• Message text: bgRFC Inbound Destination &1: Queues with prefix &2 not empty

What causes this issue?

When attempting to delete a queue prefix, the system determined that
there are still queues for this queue prefix that have not been
processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete all units that are in queues that belong to the specified queue
prefix. You can use the bgRFC Monitor transaction, SBGRFCMON, to do
this.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BGRFC394 - bgRFC Inbound Destination &1: Queues with prefix &2 not empty ?

  The SAP error message BGRFC394 indicates that there are still messages in the bgRFC inbound queue for a specific destination, which prevents the system from processing new messages. This typically occurs when the system is trying to delete or reset the bgRFC queues, but there are still entries present.
  Cause:
  The error occurs when:
  
  There are unprocessed or stuck messages in the bgRFC inbound queue for the specified destination.
  The system is attempting to perform an operation that requires the queue to be empty, such as deleting or resetting the queue.
  There may be issues with the processing of the messages, such as errors in the application logic or connectivity issues.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check the Queue Status:
  
  Use transaction SLG1 to check the application log for any errors related to bgRFC processing.
  Use transaction SM58 to check for any failed asynchronous RFC (aRFC) calls that might be causing the queue to be filled.
  
  
  
  Analyze the Messages:
  
  Use transaction SBGRFC to monitor the bgRFC queues. You can check the status of the messages and identify any that are stuck or have errors.
  Look for any specific error messages associated with the entries in the queue.
  
  
  
  Process or Delete Stuck Messages:
  
  If you find messages that are stuck, you may need to process them manually or delete them if they are no longer needed.
  You can use the Delete option in the bgRFC monitor (transaction SBGRFC) to remove unwanted entries.
  
  
  
  Check for Configuration Issues:
  
  Ensure that the bgRFC configuration is correct and that there are no issues with the destination settings.
  Verify that the communication settings between the systems are properly configured.
  
  
  
  Restart the bgRFC Processing:
  
  If necessary, restart the bgRFC processing by using transaction SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to ensure that the queues are being processed correctly.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional guidance or patches related to bgRFC issues.
  
  
  
  Related Information:
  
  bgRFC (Background Remote Function Call) is a mechanism in SAP that allows asynchronous communication between different SAP systems or between different applications within the same system.
  Monitoring and managing bgRFC queues is crucial for ensuring smooth communication and processing of messages in distributed SAP environments.
  Regularly check the status of bgRFC queues to prevent issues from arising due to unprocessed messages.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.