How To Fix BGRFC017 - POSTMORTEM CLEANUP call failed

SAP Error Message - Details

• Message type: E = Error

• Message class: BGRFC - qRFC - New Background RFC

• Message number: 017

• Message text: POSTMORTEM CLEANUP call failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BGRFC017 - POSTMORTEM CLEANUP call failed ?

  The SAP error message BGRFC017 indicates that there was a failure during the postmortem cleanup of a background RFC (BGRFC) call. This typically occurs when there is an issue with the BGRFC framework, which is used for asynchronous communication between SAP systems or between different processes within the same system.
  Causes:
  
  Network Issues: Problems with network connectivity can lead to failures in BGRFC calls.
  System Resource Limitations: Insufficient memory or CPU resources can cause the BGRFC framework to fail.
  Configuration Errors: Incorrect configuration settings in the BGRFC setup can lead to failures.
  Database Issues: Problems with the database, such as locks or deadlocks, can prevent the BGRFC from completing successfully.
  Transport Layer Issues: Issues with the transport layer, such as problems with the SAP Gateway or the underlying transport protocol, can also cause this error.
  Version Compatibility: Incompatibilities between different SAP versions or components can lead to BGRFC failures.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) and BGRFC logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Monitor System Resources: Use transaction ST02 (buffer management) and ST06 (OS monitoring) to check for memory and CPU usage. If resources are low, consider optimizing or increasing them.
  Review BGRFC Configuration: Ensure that the BGRFC configuration is correct. Check the settings in transaction SM58 (Transactional RFC) and transaction SMLG (Logon Groups).
  Database Health Check: Use transaction DB02 to check for database performance issues, locks, or deadlocks that might be affecting BGRFC operations.
  Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues between the systems involved in the BGRFC call.
  Restart BGRFC: Sometimes, simply restarting the BGRFC process can resolve transient issues. You can do this using transaction SM58 or by using the BGRFC monitor (transaction SBGRFC).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SM58: Monitor Transactional RFC
  SLG1: Application Log
  ST22: Dump Analysis
  SM21: System Log
  SBGRFC: BGRFC Monitor
  
  
  SAP Documentation: Refer to the official SAP documentation for BGRFC for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other SAP users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.