How To Fix BG204 - Warranty type &1 of master warranty &2 does not match warranty cat. &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BG - Warranty processing

  • Message number: 204

  • Message text: Warranty type &1 of master warranty &2 does not match warranty cat. &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message BG204 - Warranty type &1 of master warranty &2 does not match warranty cat. &3 ?

    The SAP error message BG204 indicates a mismatch between the warranty type defined in the master warranty and the warranty category being used in a transaction. This error typically arises in the context of warranty management within SAP, where different warranty types are associated with specific warranty categories.

    Cause:

    1. Mismatch in Configuration: The warranty type defined in the master warranty (e.g., warranty type &2) does not correspond to the warranty category (e.g., warranty category &3) being referenced in the transaction.
    2. Incorrect Data Entry: The user may have entered an incorrect warranty type or category during the transaction.
    3. Changes in Configuration: If there have been recent changes to the warranty configuration in the system, it may lead to inconsistencies.

    Solution:

    1. Check Configuration: Verify the configuration settings for warranty types and categories in the SAP system. Ensure that the warranty type in the master warranty is correctly assigned to the appropriate warranty category.

      • Navigate to the warranty configuration settings in the SAP system (usually found in the SPRO transaction under Logistics > Warranty Management).
    2. Review Master Warranty: Check the master warranty record to ensure that the warranty type is correctly defined and matches the expected warranty category.

      • Use transaction codes like IW31/IW32 to view and edit warranty records.
    3. Correct Data Entry: If the error is due to incorrect data entry, ensure that the correct warranty type and category are being used in the transaction.

      • Double-check the input values when creating or processing warranty claims.
    4. Consult Documentation: If you are unsure about the correct configurations, refer to SAP documentation or consult with your SAP support team for guidance on warranty management settings.

    5. Testing: After making any changes, perform a test transaction to ensure that the error has been resolved.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on warranty management.
    • User Manuals: Refer to user manuals or training materials related to warranty management in SAP for best practices and troubleshooting steps.
    • Support Forums: Consider visiting SAP community forums or support channels for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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