How To Fix BG039 - Enter a service item first


BG039 - Overview

  • Message type: E = Error

  • Message class: BG - Warranty processing

  • Message number: 039

  • Message text: Enter a service item first

  • Show details Hide details
  • What causes this issue?

    You have not created any
    <DS:GLOS.3528EA17E8AA5570E10000009B38F983>service items</>.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


BG039 - Details

  • The SAP error message BG039 ("Enter a service item first") typically occurs in the context of service-related transactions, such as when creating or processing service orders, service confirmations, or service-related billing documents. This error indicates that the system expects a service item to be specified before proceeding with the transaction.
    
    Cause: The error is triggered when: A user attempts to create or process a service-related document without specifying a service item. The service item field is left blank or not filled in correctly. The transaction is configured to require a service item, but none has been provided.
    Solution: To resolve the BG039 error, follow these steps: Check the Document: Ensure that you are in the correct transaction and that you have filled in all required fields. Enter a Service Item: Locate the field for the service item in the transaction screen and enter a valid service item. This could be a service number or description that is defined in

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