How To Fix BG013 - External master warranty number not entered

BG013 - Overview

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 013

• Message text: External master warranty number not entered

What causes this issue?

Your master warranty requires external number assignment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a number.

Error message extract from SAP system. Copyright SAP SE.

BG013 - Details

• The SAP error message BG013, which states "External master warranty number not entered," typically occurs in the context of warranty management within SAP systems. This error indicates that a required external warranty number has not been provided for a particular transaction or process.
  
  Cause:
  
  Missing Data: The external master warranty number is a mandatory field in certain transactions related to warranty management. If this field is left blank, the system will trigger this error.
  
  Configuration Issues: There may be configuration settings in the warranty management module that require the external warranty number to be filled in for specific processes.
  Data Entry Errors: Users may inadvertently skip entering the warranty number during data entry.
  
  
  Solution:
  
  Enter the External Warranty Number: Ensure that the external master warranty number is entered in the relevant field before processing the transaction. This can usually be done in the warranty management screen or during the creation of a service order or warranty