How To Fix BFIBL02402 - The system could not find the payment data key

SAP Error Message - Details

• Message type: E = Error

• Message class: BFIBL02 - Payment Medium: Messages

• Message number: 402

• Message text: The system could not find the payment data key

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system could not find the payment data key. The ID is not
recognized.
The entry might have been deleted in the relevant table. This might be
the case if the payment in question is older than 200 days.
Technical information: The ID of the missing key is &v1&.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BFIBL02402 - The system could not find the payment data key ?

  The SAP error message BFIBL02402 indicates that the system could not find the payment data key. This error typically occurs in the context of financial transactions, particularly when dealing with payment processing in SAP's Financial Accounting (FI) module or the Bank Communication Management (BCM) component.
  Causes:
  
  Missing Payment Data: The payment data key that the system is trying to access may not exist in the database. This can happen if the payment data was not created or was deleted.
  Incorrect Configuration: There may be configuration issues in the payment processing settings, such as incorrect settings in the payment program or bank master data.
  Data Inconsistency: There could be inconsistencies in the data due to incomplete transactions or errors during data migration.
  Authorization Issues: The user may not have the necessary authorizations to access the payment data.
  
  Solutions:
  
  Check Payment Data: Verify that the payment data key exists in the system. You can do this by checking the relevant tables (e.g., payment documents) to see if the key is present.
  Review Configuration: Ensure that the payment program and bank master data are correctly configured. Check the settings in transaction codes like FBZP (Payment Program Configuration) and FI12 (Bank Master Data).
  Data Consistency Check: Run consistency checks to identify and resolve any data inconsistencies. You can use transaction codes like FB03 to view documents and check for any missing or incorrect entries.
  User Authorizations: Ensure that the user has the necessary authorizations to access the payment data. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error to identify the root cause. This may require the assistance of an SAP developer or consultant.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program Configuration), F110 (Automatic Payment Transactions), and FB03 (Display Document).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to payment processing and bank communication management for best practices and configuration guidelines.
  
  If the issue continues after trying the above solutions, it may be beneficial to reach out to SAP support or consult with an experienced SAP FI consultant for further assistance.