How To Fix BFIBL02311 - The payer account number is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: BFIBL02 - Payment Medium: Messages

• Message number: 311

• Message text: The payer account number is missing

What causes this issue?

The account number of the sold-to party is missing in the payment
document (application component &V1&, document number &V2&). You need
to to provide this detail to prevent errors in the payment medium.
Your house bank can only identify you via the sold-to party name.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BFIBL02311 - The payer account number is missing ?

  The SAP error message BFIBL02311 indicates that the payer account number is missing in a financial transaction or document. This error typically occurs in the context of accounts receivable or accounts payable processes, where a payer account is required for processing payments or invoices.
  Cause:
  
  Missing Data: The payer account number has not been entered in the relevant transaction or document.
  Incorrect Configuration: The system may not be configured correctly to pull the payer account number from the relevant master data.
  Data Entry Error: There may have been an oversight during data entry, leading to the omission of the payer account number.
  Integration Issues: If the transaction is being processed through an interface or integration with another system, the payer account number may not be passed correctly.
  
  Solution:
  
  Check the Document: Review the transaction or document where the error occurred. Ensure that the payer account number is filled in correctly.
  Update Master Data: If the payer account number is missing from the master data (e.g., customer/vendor master), update the relevant master data records to include the payer account number.
  Configuration Review: Check the configuration settings in SAP to ensure that the system is set up to retrieve the payer account number correctly.
  Data Entry Training: Provide training or guidelines to users to ensure that they enter all required information, including the payer account number, during transaction processing.
  Error Logs: Review error logs or system messages for additional context that may help identify the root cause of the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoices), FB70 (Enter Outgoing Invoices), or F-28 (Post Incoming Payments) where this error might occur.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Refer to user manuals or documentation for guidance on entering payer information correctly in SAP.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the missing payer account number and ensuring that all relevant data is correctly entered and configured, you should be able to resolve the BFIBL02311 error.