How To Fix BF00321 - File & in disk drive & cannot be opened

SAP Error Message - Details

• Message type: E = Error

• Message class: BF00 - FI: Application base reports

• Message number: 321

• Message text: File & in disk drive & cannot be opened

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BF00321 - File & in disk drive & cannot be opened ?

  The SAP error message BF00321 indicates that a specific file cannot be opened because it is either missing, inaccessible, or there are permission issues related to the file or the disk drive. This error typically occurs when SAP attempts to access a file for reading or writing, and it cannot do so due to various reasons.
  Causes:
  
  File Not Found: The specified file does not exist in the expected location.
  Permission Issues: The user or the SAP system does not have the necessary permissions to access the file or the directory where the file is located.
  Disk Drive Issues: The disk drive may be offline, corrupted, or not properly mounted.
  File Locking: The file may be locked by another process, preventing SAP from accessing it.
  Path Issues: The path specified for the file may be incorrect or improperly formatted.
  
  Solutions:
  
  Verify File Existence: Check if the file exists in the specified location. If it does not, ensure that the file is created or moved to the correct directory.
  Check Permissions: Ensure that the SAP user has the necessary read/write permissions for the file and the directory. You may need to adjust the file permissions or change the ownership.
  Disk Drive Status: Check the status of the disk drive. Ensure that it is online and accessible. If it is a network drive, ensure that the network connection is stable.
  File Locking: Investigate if another process is using the file. If so, you may need to wait for that process to release the file or terminate it if appropriate.
  Correct Path: Double-check the file path for any typos or incorrect formatting. Ensure that the path is correctly specified in the SAP configuration.
  SAP Configuration: Review the SAP configuration settings related to file handling to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  System Logs: Review the system logs (transaction SM21) for additional error messages or warnings that may provide more context.
  User Authorization: Use transaction SU53 to check for authorization issues if you suspect that permissions are the problem.
  File System: If the issue persists, consider checking the file system for errors or corruption using appropriate tools.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.