How To Fix /BEV4/PLPEND116 - Customer/object in sales area invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /BEV4/PLPEND -

• Message number: 116

• Message text: Customer/object in sales area invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BEV4/PLPEND116 - Customer/object in sales area invalid ?

  The SAP error message /BEV4/PLPEND116 Customer/object in sales area invalid typically occurs in the context of sales and distribution (SD) processes, particularly when dealing with customer master data. This error indicates that the customer or object you are trying to access or process is not valid in the specified sales area.
  Cause:
  
  Invalid Customer Master Data: The customer may not be set up correctly in the system for the specific sales area (Sales Organization, Distribution Channel, and Division).
  Missing Sales Area Data: The customer master record may not have been created for the sales area you are trying to use.
  Data Inconsistencies: There may be inconsistencies or missing data in the customer master record.
  Inactive Customer: The customer might be marked as inactive or blocked in the system.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area) and check if the customer exists in the specified sales area.
  Ensure that the customer has been created for the correct sales organization, distribution channel, and division.
  
  
  
  Create or Update Customer Master:
  
  If the customer does not exist in the required sales area, you can create it using transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
  If the customer exists but is missing data, you can update it using XD02 (Change Customer) or VD02 (Change Customer - Sales Area).
  
  
  
  Check Customer Status:
  
  Ensure that the customer is not blocked or inactive. You can check the status in the customer master data.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to view or modify customer data, consult with your SAP administrator or the person responsible for maintaining customer master data.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 - Display Customer
  VD03 - Display Customer - Sales Area
  XD01 - Create Customer
  VD01 - Create Customer - Sales Area
  XD02 - Change Customer
  VD02 - Change Customer - Sales Area
  
  
  
  Sales Area Definition: A sales area in SAP consists of a combination of Sales Organization, Distribution Channel, and Division. Ensure that the customer is assigned to the correct sales area.
  
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or additional guidance related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the customer data is correctly set up in the system.