How To Fix /BEV4/PLPEND097 - Ext. customer description differs from entry 'Customer conversion': &1

/BEV4/PLPEND097 - Overview

• Message type: E = Error

• Message class: /BEV4/PLPEND -

• Message number: 097

• Message text: Ext. customer description differs from entry 'Customer conversion': &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BEV4/PLPEND097 - Ext. customer description differs from entry 'Customer conversion': &1 ?

  The SAP error message /BEV4/PLPEND097 typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Business Partner (BP) module, particularly during processes related to customer data conversion or synchronization. The error indicates that there is a discrepancy between the external customer description and the entry in the system for a specific customer conversion.
  
  Cause:
  The error message is triggered when the external customer description provided does not match the expected or existing description in the SAP system for the specified customer. This can happen due to various reasons, such as:
  
  Data Mismatch: The external system or file from which the customer data is being imported has a different description than what is stored in SAP.
  Incorrect Mapping: The mapping of fields between the external system and SAP may not be correctly configured, leading to mismatches.
  Data Entry Errors: Manual data entry errors in either the external system or SAP can lead