How To Fix /BEV4/PLPEND002 - Customer number invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: /BEV4/PLPEND -

• Message number: 002

• Message text: Customer number invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /BEV4/PLPEND002 - Customer number invalid ?

  The SAP error message /BEV4/PLPEND002 Customer number invalid typically occurs in the context of the SAP system when dealing with customer-related transactions, particularly in the area of logistics or sales and distribution. This error indicates that the customer number you are trying to use is not recognized or is invalid in the system.
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system or may have been deleted.
  Inactive Customer: The customer number may exist but is marked as inactive or blocked.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the customer number not being recognized.
  Authorization Issues: The user may not have the necessary permissions to access the customer data.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number for any typographical errors. Ensure that you are using the correct format.
  Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to verify if the customer exists in the system.
  Create Customer: If the customer does not exist, you may need to create a new customer using transaction codes XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
  Check Status: If the customer exists but is inactive, you may need to reactivate the customer or check with your administrator for the status.
  Authorization Check: Ensure that you have the necessary authorizations to access customer data. If not, contact your system administrator.
  Data Synchronization: If your SAP system is integrated with other systems (like CRM or external databases), ensure that the data is synchronized properly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as XD01, XD02, XD03, VD01, VD02, VD03.
  User Roles and Authorizations: Check the user roles assigned to ensure that you have the necessary permissions to view or edit customer data.
  SAP Notes: Look for any relevant SAP Notes or documentation that may address specific issues related to customer management in your version of SAP.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team for further investigation.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.