How To Fix /BEV1/EMC340 - For customer & deposit is active but updating is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: /BEV1/EMC -

• Message number: 340

• Message text: For customer & deposit is active but updating is inactive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BEV1/EMC340 - For customer & deposit is active but updating is inactive ?

  The SAP error message /BEV1/EMC340 typically indicates an issue related to the status of a customer and deposit in the SAP system. This error usually arises when there is a conflict between the active status of a customer and the inactive status of the deposit during an update operation.
  Cause:
  
  Status Conflict: The customer is marked as active, but the deposit associated with that customer is marked as inactive. This inconsistency prevents the system from processing updates.
  Data Integrity Issues: There may be underlying data integrity issues in the database that are causing the system to misinterpret the status of the customer or deposit.
  Configuration Issues: Incorrect configuration settings in the SAP system related to customer and deposit management can lead to this error.
  
  Solution:
  
  
  Check Customer and Deposit Status:
  
  Navigate to the customer master data and verify that the customer is indeed active.
  Check the deposit status to ensure it is active. If it is inactive, you may need to reactivate it.
  
  
  
  Reactivate Deposit:
  
  If the deposit is inactive, you can reactivate it through the appropriate transaction code (e.g., using transaction FBL1N for vendor line items or FBL5N for customer line items) or through the deposit management module.
  
  
  
  Data Consistency Check:
  
  Run a data consistency check to identify any discrepancies between customer and deposit records. This can often be done using transaction codes like SE38 to run specific reports or programs designed to check data integrity.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system related to customer and deposit management. Ensure that the settings align with your business processes and requirements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this specific error message for additional insights or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific guidance or patches to resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management), FD01 (Create Customer), and FD02 (Change Customer) to manage customer data effectively.
  SAP Notes: Search for SAP Notes related to error /BEV1/EMC340 in the SAP Support Portal for any known issues or fixes.
  User Roles and Authorizations: Ensure that the user attempting to make the updates has the necessary authorizations to modify customer and deposit records.
  
  By following these steps, you should be able to identify and resolve the issue causing the /BEV1/EMC340 error in your SAP system.