How To Fix /BEV1/EMC287 - Document &/item &: Partner function & not found for account holder


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /BEV1/EMC -

  • Message number: 287

  • Message text: Document &/item &: Partner function & not found for account holder

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /BEV1/EMC287 - Document &/item &: Partner function & not found for account holder ?

    The SAP error message /BEV1/EMC287 Document &/item &: Partner function & not found for account holder typically occurs in the context of SAP's Sales and Distribution (SD) or Customer Relationship Management (CRM) modules. This error indicates that the system is unable to find a specific partner function for the account holder in the document being processed.

    Cause:

    1. Missing Partner Function: The partner function that is required for the transaction is not defined for the account holder in the master data.
    2. Incorrect Configuration: The partner determination procedure may not be correctly configured for the document type or sales area.
    3. Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the customer master record.
    4. Document Type Issues: The document type being used may not be set up to recognize the required partner function.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
      • Verify that the required partner functions (e.g., sold-to party, ship-to party, payer, etc.) are correctly assigned to the customer.
    2. Review Partner Determination Procedure:

      • Check the partner determination procedure assigned to the sales document type.
      • Ensure that the partner function in question is included in the procedure and that the procedure is correctly assigned to the relevant sales area.
    3. Maintain Partner Functions:

      • If the partner function is missing, you may need to add it in the customer master data or adjust the partner determination settings.
      • Use transaction code VOPA to maintain partner determination procedures.
    4. Check Document Type Configuration:

      • Ensure that the document type being used is configured to allow the necessary partner functions.
      • This can be checked in the configuration settings under Sales and Distribution.
    5. Test with Different Data:

      • If possible, try creating a similar document with a different account holder or partner function to see if the issue persists.

    Related Information:

    • Transaction Codes:
      • XD03 / VD03: Display Customer Master
      • VOPA: Maintain Partner Determination
      • OVK1: Maintain Sales Document Types
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Documentation: Review SAP documentation on partner determination and customer master data management for more detailed information.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Sales and Distribution.

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