How To Fix /BDL/TASKMANAGER076 - No connection to SAP's support backbone registered in SDCCN

SAP Error Message - Details

• Message type: E = Error

• Message class: /BDL/TASKMANAGER -

• Message number: 076

• Message text: No connection to SAP's support backbone registered in SDCCN

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BDL/TASKMANAGER076 - No connection to SAP's support backbone registered in SDCCN ?

  The SAP error message /BDL/TASKMANAGER076 No connection to SAP's support backbone registered in SDCCN indicates that the system is unable to connect to SAP's support backbone, which is necessary for various support and maintenance tasks, including the management of system data and updates.
  Cause:
  
  SDCCN Configuration Issues: The System Data Collection and Communication Network (SDCCN) may not be properly configured in your SAP system.
  Network Issues: There may be network connectivity problems preventing the system from reaching SAP's support backbone.
  Missing or Incorrect Credentials: The credentials used for the connection may be missing or incorrect.
  Firewall or Proxy Settings: Firewalls or proxy settings may be blocking the connection to SAP's support backbone.
  SAP Notes Not Implemented: Certain SAP Notes related to SDCCN may not be implemented, which could affect connectivity.
  
  Solution:
  
  
  Check SDCCN Configuration:
  
  Go to transaction code SDCCN in your SAP system.
  Verify that the configuration is correct and that the system is registered properly.
  Ensure that the system is assigned to the correct customer number and that the connection settings are accurate.
  
  
  
  Network Connectivity:
  
  Test the network connection from your SAP system to the SAP support backbone.
  Use tools like ping or traceroute to check connectivity.
  
  
  
  Review Credentials:
  
  Ensure that the credentials used for the connection are correct and have the necessary authorizations.
  Check if the user is locked or if the password has expired.
  
  
  
  Firewall and Proxy Settings:
  
  Check the firewall settings to ensure that they allow outbound connections to SAP's support backbone.
  If using a proxy, ensure that the proxy settings are correctly configured in the SAP system.
  
  
  
  Implement Relevant SAP Notes:
  
  Check for any relevant SAP Notes that may address issues with SDCCN connectivity and implement them as necessary.
  
  
  
  Check System Logs:
  
  Review system logs (transaction SM21) for any additional error messages that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SDCCN: For managing the SDCCN configuration.
  SM21: For checking system logs.
  SNOTE: For implementing SAP Notes.
  
  
  
  Documentation: Refer to SAP Help Portal for detailed documentation on SDCCN and related configurations.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have faced similar issues.
  
  
  By following these steps, you should be able to diagnose and resolve the error related to the connection to SAP's support backbone.