How To Fix /BDL/D-009 - Server not known

SAP Error Message - Details

• Message type: E = Error

• Message class: /BDL/D- -

• Message number: 009

• Message text: Server not known

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BDL/D-009 - Server not known ?

  The SAP error message /BDL/D-009 Server not known typically indicates that the system is unable to resolve the server name or hostname specified in the configuration. This can occur in various contexts, such as when trying to connect to a database, an application server, or during the execution of a specific transaction.
  Causes:
  
  Incorrect Hostname: The hostname specified in the configuration is incorrect or misspelled.
  DNS Issues: The Domain Name System (DNS) is unable to resolve the hostname to an IP address.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the specified server.
  Configuration Errors: The configuration settings in the SAP system (like RFC destinations) may not be set up correctly.
  Server Down: The target server may be down or not reachable due to maintenance or other issues.
  
  Solutions:
  
  
  Check Hostname: Verify that the hostname is correct. You can do this by pinging the server from the command line to see if it resolves correctly.
  ping <hostname>
  
  
  DNS Configuration: Ensure that the DNS settings on the SAP server are correctly configured. You may need to check the /etc/hosts file (on Unix/Linux) or the equivalent on Windows to ensure that the hostname is mapped to the correct IP address.
  
  
  Network Connectivity: Check the network connection between the SAP system and the target server. Use tools like traceroute or telnet to diagnose connectivity issues.
  traceroute <hostname>
  telnet <hostname> <port>
  
  
  RFC Destination: If the error occurs during an RFC call, check the RFC destination configuration in transaction SM59. Ensure that the target server is correctly defined and that the connection type is appropriate.
  
  
  Server Status: Verify that the target server is up and running. If it is down, you may need to contact your system administrator or the team responsible for that server.
  
  
  Firewall Settings: Ensure that there are no firewall rules blocking the connection to the target server.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Logs: Review the SAP system logs (transaction SM21) and the application logs (transaction SLG1) for additional context or related error messages.
  Documentation: Refer to the SAP documentation for the specific module or component you are working with, as there may be additional configuration steps required.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP Basis team or SAP support for further assistance.