How To Fix /BCV/CFG_PROV011 - Hierarchical view &1 is locked by &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /BCV/CFG_PROV -

  • Message number: 011

  • Message text: Hierarchical view &1 is locked by &2

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message /BCV/CFG_PROV011 - Hierarchical view &1 is locked by &2 ?

    The SAP error message /BCV/CFG_PROV011 Hierarchical view &1 is locked by &2 typically indicates that a hierarchical view (often related to configuration or master data) is currently locked by another user or process. This can happen in various scenarios, such as when a user is editing the view or when a background job is processing data related to that view.

    Cause:

    1. User Lock: Another user is currently editing the hierarchical view, which prevents other users from making changes.
    2. Background Job: A background job is running that is accessing or modifying the hierarchical view.
    3. System Lock: The system may have a lock due to a previous transaction that did not complete properly.

    Solution:

    1. Wait and Retry: If the lock is temporary (e.g., another user is editing), wait for a while and then try again.
    2. Identify the Locking User: Use transaction code SM12 to check for locks. You can search for the specific hierarchical view and see which user or process is holding the lock.
    3. Contact the Locking User: If you identify the user who is holding the lock, you can contact them to see if they can release the lock.
    4. Release the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock from SM12. Be cautious with this approach, as it may lead to data inconsistencies if the locking user is in the middle of a critical operation.
    5. Check Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be locking the view. If you find a job that is causing the lock, you may need to wait for it to complete or, if appropriate, terminate it.
    6. System Restart: In rare cases, if the lock persists and cannot be resolved, a system restart may be necessary, but this should be done with caution and typically as a last resort.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage locks.
      • SM37: To monitor background jobs.
    • User Communication: If you are in a collaborative environment, communicate with your team to ensure that everyone is aware of the lock situation.
    • Documentation: Refer to SAP documentation or support for more detailed troubleshooting steps specific to your version and configuration.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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