How To Fix /BCV/CFG124 - Personalization of user has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /BCV/CFG -

• Message number: 124

• Message text: Personalization of user has been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BCV/CFG124 - Personalization of user has been deleted ?

  The SAP error message /BCV/CFG124 Personalization of user has been deleted typically indicates that a user's personalization settings have been removed or are no longer available in the system. This can happen for various reasons, such as system updates, changes in user roles, or manual deletions.
  Cause:
  
  Manual Deletion: An administrator or user may have manually deleted the personalization settings.
  System Upgrade or Migration: During system upgrades or migrations, user personalizations may not be carried over.
  Role Changes: If a user's role changes, their previous personalizations may not be applicable or may be deleted.
  Data Cleanup: Regular data maintenance or cleanup processes may have removed old or unused personalizations.
  
  Solution:
  
  Recreate Personalization: The user can recreate their personalization settings manually. This may involve setting up their preferences again in the relevant transactions or screens.
  Check User Roles: Ensure that the user has the correct roles assigned that allow for personalization. If roles have changed, reassign the necessary roles.
  Restore from Backup: If the personalization settings were backed up, consider restoring them from a backup.
  Consult with Administrator: If the issue persists, consult with the SAP system administrator to check if there are any logs or settings that might provide more insight into why the personalization was deleted.
  System Configuration: Review system configuration settings related to user personalizations to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates their knowledge base with solutions for common problems.
  User Documentation: Refer to SAP user documentation for guidance on how to set up and manage personalizations.
  Support Forums: Engage with SAP community forums or support channels for additional insights from other users who may have encountered similar issues.
  
  If the problem continues to occur or if there are specific circumstances surrounding the deletion of personalizations, it may be beneficial to engage SAP support for a more in-depth investigation.