How To Fix /BCV/CFG121 - No personalization found

SAP Error Message - Details

• Message type: E = Error

• Message class: /BCV/CFG -

• Message number: 121

• Message text: No personalization found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BCV/CFG121 - No personalization found ?

  The SAP error message /BCV/CFG121 No personalization found typically occurs in the context of SAP Business Configuration (BC) or when using the SAP Fiori Launchpad. This error indicates that the system is unable to find any personalization settings for the user or the specific application being accessed.
  Cause:
  
  No Personalization Data: The user has not set up any personalization settings for the application or the specific role.
  User Role Issues: The user may not have the necessary roles assigned that would allow them to access personalized settings.
  Technical Issues: There may be a technical issue with the backend system or the personalization service.
  Missing Configuration: The application or service may not be properly configured to allow personalization.
  
  Solution:
  
  Create Personalization: Encourage the user to create personalization settings. This can usually be done by accessing the personalization options in the application or Fiori Launchpad.
  Check User Roles: Ensure that the user has the appropriate roles assigned. You can check this in the user management section of SAP.
  Review Configuration: Check the configuration settings for the application or service to ensure that personalization is enabled.
  Technical Troubleshooting: If the issue persists, consider checking the backend logs for any errors or issues that might be causing the problem. You may also want to clear the cache or restart the application server.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific application or module to see if there are any known issues or additional configuration steps required.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Guides: Review user guides or training materials for the specific application to understand how personalization works.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem continues after trying these solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.