How To Fix BCOM_R033 - Assign internal router

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOM_R - Business Communication: Messages for Rule-Based Routing

• Message number: 033

• Message text: Assign internal router

What causes this issue?

You are using the attribute SAP_BUSINESSPARTNERGROUP of this scenario
in workflow routing. The business partner group is determined in the
system using the business partner address and is transferred to the
router. The data from the internal router is used for this purpose and,
therefore, must be assigned to the scenario.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign the internal router to the scenario.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOM_R033 - Assign internal router ?

  The SAP error message BCOM_R033, which states "Assign internal router," typically occurs in the context of SAP Business Communication Management (BCM) or SAP's communication management systems. This error indicates that there is a configuration issue related to the internal routing of calls or messages within the system.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Missing Configuration: The internal router has not been assigned or configured properly in the system.
  Incorrect Settings: The settings for the internal router may be incorrect or incomplete.
  System Integration Issues: There may be issues with the integration between different components of the SAP system or with external communication systems.
  
  Solution:
  To resolve the BCOM_R033 error, you can follow these steps:
  
  
  Check Internal Router Configuration:
  
  Navigate to the configuration settings for the internal router in the SAP system.
  Ensure that the internal router is properly defined and assigned to the relevant communication scenarios.
  
  
  
  Assign the Internal Router:
  
  Go to the transaction code related to BCM configuration (e.g., SPRO).
  Follow the path: SAP Customizing Implementation Guide -> Communication Management -> Internal Router -> Assign Internal Router.
  Assign the internal router to the necessary communication channels or scenarios.
  
  
  
  Review Communication Settings:
  
  Check the communication settings for the relevant business processes to ensure that they are correctly configured to use the internal router.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration to ensure that the internal router is functioning as expected.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or help guides for detailed instructions on configuring internal routers and troubleshooting related issues.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who specializes in BCM or communication management.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to BCM and internal routing, such as SPRO for configuration and other relevant monitoring tools.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the BCOM_R033 error and ensure that the internal router is correctly assigned and functioning within your SAP system.