How To Fix BCOM_R028 - Attribute &1& has the same priority as attribute &2&

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOM_R - Business Communication: Messages for Rule-Based Routing

• Message number: 028

• Message text: Attribute &1& has the same priority as attribute &2&

What causes this issue?

At least 2 attributes have the same priority. This is not permitted.
The priority is used to determine the sequence in the attributes.

System Response

The scenario cannot be downloaded to the routing server as it is.

How to fix this error?

Assign different priorities to the attributes.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOM_R028 - Attribute &1& has the same priority as attribute &2& ?

  The SAP error message BCOM_R028 indicates that there is a conflict in the priority settings of two attributes in the Business Communication Management (BCM) module. Specifically, it means that two attributes have been assigned the same priority level, which is not allowed.
  Cause:
  The error occurs when:
  
  Two or more attributes are defined with the same priority in the configuration settings.
  The system requires that each attribute has a unique priority to determine the order of processing or evaluation.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Attributes: Check the error message for the specific attributes mentioned (e.g., &1& and &2&). These placeholders will be replaced with the actual attribute names in the error message.
  
  
  Access Configuration: Go to the configuration settings for the attributes in the BCM module. This is typically done through the SAP GUI or the relevant transaction code.
  
  
  Review Priority Settings: Look for the section where the attributes are defined and check their priority levels. 
  
  
  Modify Priorities: Change the priority of one or both attributes so that they have unique values. Ensure that no two attributes share the same priority.
  
  
  Save Changes: After making the necessary adjustments, save your changes.
  
  
  Test the Configuration: After resolving the conflict, test the configuration to ensure that the error no longer appears and that the system behaves as expected.
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific BCM documentation for more details on attribute configuration and priority settings.
  Support: If you continue to experience issues, consider reaching out to SAP support or consulting with a technical expert who specializes in BCM.
  Best Practices: When configuring attributes, it is a good practice to maintain a clear and organized priority scheme to avoid conflicts and ensure smooth operation.
  
  By following these steps, you should be able to resolve the BCOM_R028 error and ensure that your attribute configurations are correctly set up.