How To Fix BC_IBF159 - Internet user already exists for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: BC_IBF - IBF Flight Data Application (Demo Only)

• Message number: 159

• Message text: Internet user already exists for customer &1

What causes this issue?

You can only create one web user for each customer. A web user already
exists for this customer and you cannot create another one.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BC_IBF159 - Internet user already exists for customer &1 ?

  The SAP error message BC_IBF159 indicates that an internet user already exists for the specified customer. This typically occurs when you are trying to create a new internet user for a customer in the SAP system, but the system detects that an internet user account has already been created for that customer.
  Cause:
  
  Duplicate User Creation: The most common cause is that an attempt is being made to create a new internet user for a customer who already has an existing internet user account.
  Data Entry Error: There may have been a mistake in the customer number or details entered, leading to confusion about whether the user already exists.
  System Configuration: In some cases, system settings or configurations may lead to unexpected behavior regarding user creation.
  
  Solution:
  
  Check Existing Users: Before attempting to create a new internet user, check the existing users for the customer. You can do this by navigating to the relevant transaction (e.g., SU01 for user management) and searching for the customer’s internet user.
  Use Existing User: If an internet user already exists, consider using that account instead of creating a new one. You may need to update the existing user’s details if necessary.
  Delete or Deactivate: If the existing internet user is no longer needed, you can delete or deactivate it, allowing you to create a new user for the customer.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines for managing internet users to ensure compliance with best practices.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and others that may help in managing user accounts.
  User Roles and Authorizations: Ensure that the user roles and authorizations are correctly set up for internet users, as this can affect user creation and management.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to resolve the error and manage internet users effectively in your SAP system.