How To Fix BC_IBF155 - No customer with web user name &1 exists

SAP Error Message - Details

• Message type: E = Error

• Message class: BC_IBF - IBF Flight Data Application (Demo Only)

• Message number: 155

• Message text: No customer with web user name &1 exists

What causes this issue?

The specified web user name does not exist in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE DOC_METHOD1 OBJECT DOKU ID TX

How to fix this error?

Specify a valid web user name and call the method again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BC_IBF155 - No customer with web user name &1 exists ?

  The SAP error message BC_IBF155 indicates that the system could not find a customer associated with the specified web user name. This error typically occurs in the context of SAP's Internet Business Framework (IBF) or when dealing with web-based applications that require user authentication.
  Cause:
  
  Non-Existent User: The web user name provided does not correspond to any existing customer in the system.
  Incorrect Configuration: There may be a misconfiguration in the user management settings or the integration between the web application and the SAP backend.
  Data Synchronization Issues: If the user data is supposed to be synchronized from another system or database, there may be issues with that synchronization process.
  User Deactivation: The customer account associated with the web user name may have been deactivated or deleted.
  
  Solution:
  
  
  Verify User Existence:
  
  Check the customer master data in the SAP system to ensure that the web user name exists. You can do this by navigating to the customer master transaction (e.g., XD03 for display).
  
  
  
  Check User Configuration:
  
  Ensure that the web user name is correctly configured in the system. This may involve checking the user management settings in the SAP system or the relevant web application settings.
  
  
  
  Review Synchronization Processes:
  
  If the user data is synchronized from another system, verify that the synchronization process is functioning correctly and that there are no errors in the data transfer.
  
  
  
  Reactivate or Create User:
  
  If the customer account has been deactivated, consider reactivating it. If the account does not exist, you may need to create a new customer record with the appropriate web user name.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the system. Sometimes, authorization issues can lead to similar error messages.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the Internet Business Framework and user management for additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  User Management: Understand how user management works in SAP, especially in the context of web applications.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.