How To Fix BC_IBF150 - Customer number &1 unknown


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BC_IBF - IBF Flight Data Application (Demo Only)

  • Message number: 150

  • Message text: Customer number &1 unknown

  • Show details Hide details
  • What causes this issue?

    This customer number does not exist in the system.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    INCLUDE DOC_METHOD1 OBJECT DOKU ID TX

    How to fix this error?

    Specify a valid customer number and call the method again.
    INCLUDE DOC_F4 OBJECT DOKU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BC_IBF150 - Customer number &1 unknown ?

    The SAP error message BC_IBF150, which states "Customer number &1 unknown," typically occurs in the context of Integrated Business Planning (IBP) or similar modules where customer data is being processed. This error indicates that the system cannot find the customer number specified in the operation, which could be due to several reasons.

    Causes:

    1. Incorrect Customer Number: The customer number provided in the transaction or process may be incorrect or misspelled.
    2. Customer Not Created: The customer number may not exist in the system, meaning it has not been created or activated.
    3. Data Synchronization Issues: If the system relies on data from another source (like a CRM or external database), there may be synchronization issues leading to missing customer data.
    4. Authorization Issues: The user may not have the necessary permissions to access the customer data.
    5. Configuration Issues: There may be configuration settings in the IBP or related modules that are not set up correctly.

    Solutions:

    1. Verify Customer Number: Check the customer number for accuracy. Ensure that it is entered correctly without any typos.
    2. Check Customer Master Data: Go to the customer master data in the SAP system and verify if the customer number exists. If it does not, you may need to create it.
    3. Data Synchronization: If the customer data is supposed to come from another system, ensure that the data synchronization process is functioning correctly and that the customer data is up to date.
    4. User Authorization: Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the SAP system.
    5. Consult Configuration: Review the configuration settings related to customer data in the IBP or relevant module to ensure everything is set up correctly.

    Related Information:

    • Transaction Codes: You may use transaction codes like XD01 (Create Customer), XD02 (Change Customer), or XD03 (Display Customer) to manage customer data.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to the SAP Help Portal for documentation on customer master data management and IBP configuration.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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