Message type: E = Error
Message class: BC_BOR - BC Training (All Courses)
Message number: 867
Message text: First enter the customer data
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BC_BOR867
- First enter the customer data ?The SAP error message BC_BOR867 with the description "First enter the customer data" typically occurs when a user attempts to perform an action that requires customer-related information, but that information has not been provided or is incomplete.
Cause: Missing Customer Data: The most common cause of this error is that the system expects certain customer data to be entered before proceeding with the transaction or function. This could include customer name, address, or other relevant details. Incorrect Sequence of Operations: The user may be trying to execute a function that is dependent on prior steps that involve entering customer data.
Configuration Issues: There may be issues with the configuration of the system that prevent the proper entry or retrieval of customer data.
Solution: Enter Customer Data: Ensure that all required customer data is entered in the relevant fields. This may involve navigating to the customer master data screen and filling in the necessary information. Check Transaction Sequence:
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