BC_BOR173 - Sales office & not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: BC_BOR - BC Training (All Courses)

• Message number: 173

• Message text: Sales office & not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BC_BOR173 - Sales office & not allowed ?

  The SAP error message BC_BOR173 typically indicates that there is an issue with the sales office configuration in the system. This error usually arises when a user attempts to perform an action related to sales documents (like sales orders, quotations, etc.) and the specified sales office is not allowed or is not properly configured in the system.
  Cause:
  
  Sales Office Not Configured: The sales office you are trying to use may not be configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified sales office.
  Sales Area Configuration: The sales area (which includes sales organization, distribution channel, and sales office) may not be properly set up in the system.
  Master Data Issues: The customer or material master data may not be linked to the specified sales office.
  
  Solution:
  
  
  Check Sales Office Configuration:
  
  Go to the transaction code OVX5 (or SPRO -> Sales and Distribution -> Sales -> Sales Organization -> Define Sales Offices) and ensure that the sales office is correctly defined.
  
  
  
  Verify User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has access to the sales office in question. This can be done using transaction code SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Review Sales Area Settings:
  
  Ensure that the sales area (sales organization, distribution channel, and sales office) is correctly set up. You can check this in the transaction code OVX5 or OVX6.
  
  
  
  Check Master Data:
  
  Verify that the customer and material master records are correctly assigned to the sales office. You can check this in the customer master (transaction code XD03 or VD03) and material master (transaction code MM03).
  
  
  
  Consult with SAP Basis or Functional Team:
  
  If the issue persists, it may be necessary to consult with your SAP Basis or functional team to investigate further, as there may be underlying configuration issues or system settings that need to be addressed.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  OVX5: Define Sales Offices
  SU53: Check Authorization Issues
  XD03: Display Customer Master
  MM03: Display Material Master
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation related to Sales and Distribution (SD) module configuration for more detailed guidance on sales office and sales area settings.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the BC_BOR173 error message in SAP.