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Message type: E = Error
Message class: BC_BOR - BC Training (All Courses)
Message number: 160
Message text: Customer & is booked on flight & on & (booking number &)
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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BC_BOR160
- Customer & is booked on flight & on & (booking number &) ?The SAP error message BC_BOR160 typically indicates that there is an issue with a customer booking in the system. This error message is often related to the Business Object Repository (BOR) in SAP, which is used for handling business objects and their interactions.
Cause:
The error message "Customer & is booked on flight & on & (booking number &)" suggests that the system is trying to process a booking for a customer who is already booked on a specific flight. This could happen due to several reasons:
- Duplicate Booking: The customer is attempting to book the same flight again, which is not allowed.
- Data Integrity Issues: There may be inconsistencies in the data, such as incorrect booking status or missing information.
- System Configuration: The system may be configured to prevent multiple bookings for the same customer on the same flight.
Solution:
To resolve this error, you can take the following steps:
- Check Existing Bookings: Verify if the customer is indeed booked on the specified flight. You can do this by checking the booking records in the system.
- Review Booking Details: Ensure that the booking details (flight number, date, customer ID) are correct and that there are no duplicates.
- Modify or Cancel Existing Booking: If the customer needs to change their booking, consider modifying or canceling the existing booking instead of creating a new one.
- Consult Documentation: Review the relevant SAP documentation or user manuals for specific instructions related to booking management.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with a technical expert who can analyze the system logs and provide further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a suitable solution.
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