How To Fix BANK_PP009 - Job distribution error: No. of tasks = 0 - check Customizing or BTE


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BANK_PP - Parallel Processing Messages

  • Message number: 009

  • Message text: Job distribution error: No. of tasks = 0 - check Customizing or BTE

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Smart SAP Assistant

  • What is the cause and solution for SAP error message BANK_PP009 - Job distribution error: No. of tasks = 0 - check Customizing or BTE ?

    The SAP error message BANK_PP009, which indicates a "Job distribution error: No. of tasks = 0 - check Customizing or BTE," typically arises in the context of the SAP Bank Communication Management (BCM) module or related banking processes. This error suggests that there is an issue with the configuration or the Business Transaction Event (BTE) settings that are supposed to handle job distribution for bank-related tasks.

    Causes:

    1. Incorrect Customizing Settings: The error may occur if the customizing settings for job distribution are not properly configured. This includes settings related to the bank communication processes, such as the definition of tasks and their distribution.

    2. Missing or Inactive BTE: The Business Transaction Events (BTEs) that are supposed to trigger the job distribution may not be correctly set up or activated. If the relevant BTEs are not defined or are inactive, the system will not be able to process any tasks.

    3. No Tasks Defined: If there are no tasks defined for the job distribution process, the system will return this error. This could happen if the configuration was not completed or if there are no relevant tasks available for processing.

    4. Authorization Issues: Sometimes, authorization issues can prevent the system from accessing the necessary tasks or executing the job distribution.

    Solutions:

    1. Check Customizing Settings:

      • Navigate to the relevant customizing transaction (e.g., SPRO) and verify the settings for job distribution in the Bank Communication Management area.
      • Ensure that the tasks are defined and that the distribution rules are correctly set up.
    2. Review BTE Configuration:

      • Use transaction code FIBF to check the status of the BTEs related to bank communication.
      • Ensure that the necessary BTEs are activated and correctly configured to handle the job distribution.
    3. Define Tasks:

      • If no tasks are defined, you will need to create them. This can typically be done in the customizing settings where you define the job distribution tasks.
    4. Check Authorizations:

      • Ensure that the user executing the job has the necessary authorizations to access the tasks and execute the job distribution.
    5. Consult Documentation:

      • Review SAP documentation or notes related to the specific version of SAP you are using, as there may be specific instructions or known issues related to this error.
    6. Debugging:

      • If the issue persists, consider debugging the process to identify where the failure occurs. This may require technical expertise in SAP ABAP.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on Bank Communication Management and job distribution processes.

    By following these steps, you should be able to identify the root cause of the BANK_PP009 error and implement the necessary solutions to resolve it.

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