How To Fix BANK_CHDOC_TOOL117 - A system error has occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: BANK_CHDOC_TOOL - Change Document Tool FS

• Message number: 117

• Message text: A system error has occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BANK_CHDOC_TOOL117 - A system error has occurred ?

  The SAP error message BANK_CHDOC_TOOL117, which indicates that "A system error has occurred," can be somewhat generic and may arise from various underlying issues. Here are some potential causes, solutions, and related information to help you troubleshoot this error:
  Possible Causes:
  
  System Configuration Issues: There may be misconfigurations in the banking or document management settings within SAP.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  Data Inconsistencies: There could be inconsistencies or corruption in the data being processed, such as missing or incorrect entries in the database.
  Technical Issues: This could be due to a bug in the SAP system, issues with the underlying database, or problems with the application server.
  Network Issues: Temporary network issues or connectivity problems could also lead to this error.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction codes like SLG1 for application logs) to get more details about the error. This can provide insights into what specifically caused the error.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action. You can check this using transaction SU53 or by consulting with your security team.
  Data Validation: Validate the data being processed. Check for any missing or incorrect entries that could be causing the error.
  Reconfigure Settings: If the error is related to configuration, review the relevant settings in the banking or document management modules and correct any discrepancies.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific patches or updates that address this error.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message, context, and any logs you have gathered.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SU53 (Authorization Check), and ST22 (Dump Analysis) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to the banking module or the specific functionality you are working with to ensure you are following the correct procedures.
  
  By following these steps, you should be able to identify the cause of the BANK_CHDOC_TOOL117 error and implement a suitable solution.