How To Fix B5ALE055 - Statuses other than "forwarded to integration system" result in data loss

SAP Error Message - Details

• Message type: E = Error

• Message class: B5ALE - ALE Customizing Distribution Messages

• Message number: 055

• Message text: Statuses other than "forwarded to integration system" result in data loss

What causes this issue?

Statuses other than "has been forwarded to the integration system" lead
to data loss, because with other statuses, requests sent from the
source system cannot be imported or forwarded.

System Response

Warning

How to fix this error?

If possible, only select status 'Y'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message B5ALE055 - Statuses other than "forwarded to integration system" result in data loss ?

  The SAP error message B5ALE055 indicates that there is a potential data loss issue when the status of a document is not "forwarded to integration system." This error typically arises in the context of SAP's Application Link Enabling (ALE) and is related to the distribution of data between different systems, such as between an SAP ERP system and an SAP CRM system or other connected systems.
  Cause:
  
  
  Status Issues: The error occurs when the status of a document (such as a sales order, delivery, etc.) is not set to "forwarded to integration system." This can happen due to various reasons, including:
  
  Configuration issues in the ALE settings.
  Problems with the message processing in the SAP system.
  Network issues that prevent the message from being sent to the integration system.
  Errors in the application logic that prevent the status from being updated correctly.
  
  
  
  Message Processing Failures: If the message fails to be processed correctly, it may not reach the intended target system, leading to data inconsistency or loss.
  
  
  Solution:
  
  
  Check ALE Configuration: Ensure that the ALE configuration is set up correctly. This includes verifying the distribution model, logical systems, and message types.
  
  
  Monitor Message Processing: Use transaction codes like SM58 (for asynchronous RFC) or SLG1 (for application logs) to monitor the status of messages. Look for any failed messages and analyze the logs for errors.
  
  
  Reprocess Messages: If messages have failed, you can reprocess them using transaction BD87 for inbound messages or BDLS for outbound messages.
  
  
  Check Application Logic: Review the application logic to ensure that the status of the document is being updated correctly. This may involve debugging the relevant programs or function modules.
  
  
  Network and Connectivity: Ensure that there are no network issues preventing communication between the systems. Check for any firewall settings or connectivity problems.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BD64 (for maintaining the distribution model), WE02 (for monitoring IDocs), and SMQ1/SMQ2 (for monitoring queues).
  Documentation: Review SAP documentation on ALE and IDoc processing for a deeper understanding of how data is distributed between systems.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages for further analysis.
  
  By following these steps, you should be able to identify the root cause of the B5ALE055 error and implement a solution to prevent data loss in your SAP environment.