How To Fix B2221 - Number of group retries does not match

SAP Error Message - Details

• Message type: E = Error

• Message class: B2 - ALE Basis tools messages

• Message number: 221

• Message text: Number of group retries does not match

What causes this issue?

The number of segment retries does not match. This can cause problems
with syntax checks.
<ZH>Minimum number</>
Local:,,&V1&, remote: &V2&
<ZH>Maximum number</>
Local:,,&V3&, remote: &V4&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message B2221 - Number of group retries does not match ?

  The SAP error message B2221, which states "Number of group retries does not match," typically occurs in the context of batch processing or when dealing with background jobs in SAP. This error indicates that there is a mismatch between the expected number of retries for a group of jobs or processes and the actual number of retries that have been recorded.
  Causes:
  
  Configuration Issues: The configuration settings for the job scheduling or batch processing may not be aligned with the expected parameters.
  Job Failures: If a job fails and is retried, but the system does not correctly update the retry count, this can lead to discrepancies.
  System Errors: Temporary system errors or inconsistencies in the job management system can cause this mismatch.
  Custom Code: If there are custom programs or enhancements that manipulate job processing, they may inadvertently cause this error.
  
  Solutions:
  
  Check Job Configuration: Review the configuration settings for the job or batch process to ensure that the retry parameters are correctly set.
  Monitor Job Logs: Look at the job logs to identify any failures or issues that may have caused the retry count to be incorrect. This can provide insights into what went wrong.
  Adjust Retry Settings: If necessary, adjust the retry settings in the job definition to match the expected behavior.
  System Restart: In some cases, restarting the SAP system or the relevant application server may resolve temporary inconsistencies.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Consult Documentation: Review SAP documentation related to job scheduling and background processing for any additional insights or best practices.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM37 (to monitor jobs) or SM21 (to check system logs) to gather more information about the jobs and their statuses.
  SAP Community: Engaging with the SAP Community forums can provide additional insights from other users who may have encountered similar issues.
  Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the B2221 error in your SAP environment.