How To Fix B0466 - Processing of bank dtls due to SEPA mandates only in customer master rec.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: B0 - Business Partner General

  • Message number: 466

  • Message text: Processing of bank dtls due to SEPA mandates only in customer master rec.

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  • What causes this issue?

    In the corresponding customer master record, you have created at least
    one SEPA mandate for bank details. Due to the risk of inconsistencies
    resulting from changes or deletions not being transferred to the
    mandate, it is only possible to change the bank details for this
    business partner in the relevant customer master record in the
    corresponding customer transactions (such as XD02 or FD02).

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message B0466 - Processing of bank dtls due to SEPA mandates only in customer master rec. ?

    The SAP error message B0466 indicates that there is an issue related to the processing of bank details due to SEPA (Single Euro Payments Area) mandates, specifically in the context of customer master records. This error typically arises when there are inconsistencies or missing information in the customer master data that is required for SEPA transactions.

    Cause:

    1. Missing SEPA Mandate: The customer master record may not have a valid SEPA mandate associated with it. SEPA mandates are necessary for direct debit transactions.
    2. Incorrect Bank Details: The bank details provided in the customer master record may be incomplete or incorrect.
    3. Inconsistent Data: There may be inconsistencies between the bank details and the SEPA mandate, such as mismatched IBAN or BIC codes.
    4. Configuration Issues: There may be configuration issues in the SAP system related to SEPA processing.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for display).
      • Verify that the bank details are correctly entered, including the IBAN and BIC.
      • Ensure that the SEPA mandate is correctly linked to the customer.
    2. Create or Update SEPA Mandate:

      • If a SEPA mandate is missing, create a new mandate for the customer (transaction code FD32 for direct debit).
      • Ensure that the mandate is active and correctly linked to the customer.
    3. Review Bank Details:

      • Ensure that the bank details comply with SEPA requirements. This includes checking the format of the IBAN and BIC.
      • If necessary, update the bank details in the customer master record.
    4. Check Configuration:

      • Review the configuration settings for SEPA in the SAP system. This may involve checking the settings in transaction codes like OBPM1 (for payment methods) and OBPM2 (for payment method in company code).
    5. Consult Documentation:

      • Refer to SAP documentation or help notes related to SEPA processing for any additional requirements or troubleshooting steps.

    Related Information:

    • SEPA Mandate: A SEPA mandate is a document that authorizes a creditor to collect payments from a debtor's bank account. It is essential for direct debit transactions within the SEPA zone.
    • IBAN and BIC: The International Bank Account Number (IBAN) and Bank Identifier Code (BIC) are standard formats for bank account identification in international transactions.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide updates related to SEPA processing.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.

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