How To Fix B0396 - Conversion of role category &1 to role category &2

B0396 - Overview

• Message type: E = Error

• Message class: B0 - Business Partner General

• Message number: 396

• Message text: Conversion of role category &1 to role category &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message B0396 - Conversion of role category &1 to role category &2 ?

  The SAP error message B0396, which states "Conversion of role category &1 to role category &2," typically occurs in the context of SAP Business Workflow or SAP Authorization Management. This error indicates that there is an issue with the conversion or mapping of role categories, which can happen during role assignment or when trying to execute a transaction that requires specific authorizations.
  
  Cause:
  
  Role Category Mismatch: The error often arises when there is an attempt to convert or assign a role from one category to another, and the system does not allow this due to incompatible role definitions or settings.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the role conversion.
  Configuration Errors: There may be configuration issues in the role management settings or in the workflow settings that lead to this error.
  Data Inconsistencies: Inconsistent or incorrect data in the user master records or role definitions