How To Fix B0396 - Conversion of role category &1 to role category &2

SAP Error Message - Details

• Message type: E = Error

• Message class: B0 - Business Partner General

• Message number: 396

• Message text: Conversion of role category &1 to role category &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message B0396 - Conversion of role category &1 to role category &2 ?

  The SAP error message B0396, which states "Conversion of role category &1 to role category &2," typically occurs in the context of SAP Business Workflow or SAP Authorization Management. This error indicates that there is an issue with the conversion or mapping of role categories, which can happen during role assignment or when trying to execute a transaction that requires specific authorizations.
  Cause:
  
  Role Category Mismatch: The error often arises when there is an attempt to convert or assign a role from one category to another, and the system does not allow this due to incompatible role definitions or settings.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the role conversion.
  Configuration Errors: There may be configuration issues in the role management settings or in the workflow settings that lead to this error.
  Data Inconsistencies: Inconsistent or incorrect data in the user master records or role definitions can also trigger this error.
  
  Solution:
  
  Check Role Definitions: Review the role definitions for both the source and target role categories. Ensure that they are compatible and that the necessary authorizations are correctly defined.
  Authorization Check: Verify that the user attempting the action has the required authorizations to perform the role conversion. You may need to adjust the user's roles or permissions.
  Configuration Review: Check the configuration settings in the SAP system related to role management and workflow. Ensure that all settings are correctly defined and aligned with your organization's policies.
  Data Consistency: Perform a consistency check on user master records and role assignments. Correct any inconsistencies that may exist.
  Consult Documentation: Refer to SAP documentation or notes related to role management and authorization issues for additional guidance and troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PFCG (Profile Generator) for role management and SU01 (User Maintenance) for user management.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the B0396 error and implement an appropriate solution.