How To Fix B0144 - Alternative dunning recipient & & does not exist as a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: B0 - Business Partner General

• Message number: 144

• Message text: Alternative dunning recipient & & does not exist as a customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message B0144 - Alternative dunning recipient & & does not exist as a customer ?

  The SAP error message B0144 indicates that the alternative dunning recipient specified in the dunning process does not exist as a customer in the system. This typically occurs when you are trying to perform dunning activities for a customer account, but the system cannot find the alternative dunning recipient that has been defined.
  Cause:
  
  Missing Customer Master Data: The alternative dunning recipient may not have been created as a customer in the system.
  Incorrect Configuration: The alternative dunning recipient may have been incorrectly configured or assigned in the dunning settings.
  Data Inconsistency: There may be inconsistencies in the customer master data, such as missing or incorrect entries.
  Inactive Customer: The alternative dunning recipient may exist but is marked as inactive or has been deleted.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for general data or FD03 for company code data).
  Verify if the alternative dunning recipient exists as a customer. If not, create the customer using XD01 or FD01.
  
  
  
  Review Dunning Configuration:
  
  Check the dunning configuration settings in the SAP system (transaction FBMP for dunning areas).
  Ensure that the alternative dunning recipient is correctly assigned in the dunning procedure.
  
  
  
  Update Dunning Recipient:
  
  If the alternative dunning recipient is incorrect, update the dunning recipient in the customer master data or in the dunning settings.
  
  
  
  Check for Inactive Customers:
  
  If the alternative dunning recipient exists but is inactive, you may need to reactivate the customer or select a different active customer as the dunning recipient.
  
  
  
  Run Consistency Checks:
  
  Use transaction SE38 to run any relevant reports or programs that check for inconsistencies in customer data.
  
  
  
  Related Information:
  
  Dunning Process: The dunning process in SAP is used to manage overdue receivables and involves sending reminders to customers for outstanding payments.
  Customer Master Data: This includes all relevant information about customers, such as their name, address, and dunning settings.
  Dunning Procedure: This defines how dunning is carried out, including the frequency and type of dunning letters sent.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.