How To Fix B0136 - Alternative payer & & does not exist as a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: B0 - Business Partner General

• Message number: 136

• Message text: Alternative payer & & does not exist as a customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message B0136 - Alternative payer & & does not exist as a customer ?

  The SAP error message B0136 indicates that the alternative payer specified in a transaction does not exist as a customer in the system. This error typically arises in scenarios involving billing, sales orders, or other financial transactions where an alternative payer is referenced.
  Cause:
  
  Missing Customer Master Data: The alternative payer has not been created in the customer master data.
  Incorrect Customer Number: The customer number entered for the alternative payer may be incorrect or misspelled.
  Data Inconsistency: There may be inconsistencies in the data, such as the alternative payer being marked as inactive or deleted.
  Incorrect Configuration: The system may not be configured to recognize the alternative payer due to missing settings or parameters.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display).
  Verify if the alternative payer exists in the system. If not, create the customer using transaction XD01 (for creating a customer) or XD02 (for changing a customer).
  
  
  
  Verify Customer Number:
  
  Ensure that the customer number entered in the transaction is correct. Double-check for any typos or incorrect entries.
  
  
  
  Check Status of Customer:
  
  If the customer exists, check if the customer is active. An inactive or deleted customer will not be recognized by the system.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings related to customer accounts and alternative payers. This may involve checking the relevant customizing settings in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on managing customer master data and alternative payers.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD01: Create Customer
  XD02: Change Customer
  XD03: Display Customer
  
  
  Customer Master Data: Understanding how customer master data is structured in SAP is crucial for troubleshooting issues related to customer records.
  Alternative Payer: In SAP, an alternative payer is a customer who is responsible for paying for goods or services on behalf of another customer.
  
  By following these steps, you should be able to identify and resolve the cause of the B0136 error in SAP.