How To Fix B0062 - Enter the dunning procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: B0 - Business Partner General

• Message number: 062

• Message text: Enter the dunning procedure

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message B0062 - Enter the dunning procedure ?

  The SAP error message B0062, which states "Enter the dunning procedure," typically occurs in the context of the dunning process in SAP. Dunning is a method used by companies to remind customers of overdue invoices and to manage accounts receivable.
  Cause:
  The error message B0062 usually arises when:
  
  A dunning procedure has not been defined for the customer account in question.
  The dunning procedure is not assigned to the company code or the customer master data.
  The dunning procedure is not properly configured in the system.
  
  Solution:
  To resolve the B0062 error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code FD03 for display).
  Check if a dunning procedure is assigned to the customer. If not, you can assign one using transaction code FD02 (change customer).
  
  
  
  Define Dunning Procedure:
  
  Ensure that a dunning procedure is defined in the system. You can check this in the configuration settings:
  
  Use transaction code SPRO.
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Dunning > Define Dunning Procedures.
  
  
  If a dunning procedure is not defined, you will need to create one.
  
  
  
  Assign Dunning Procedure to Company Code:
  
  Ensure that the dunning procedure is assigned to the relevant company code. This can also be done in the configuration settings under the same path as above.
  
  
  
  Check Dunning Configuration:
  
  Review the settings for the dunning procedure to ensure that all necessary parameters are correctly configured, such as dunning levels, intervals, and interest calculations.
  
  
  
  Test the Dunning Process:
  
  After making the necessary changes, test the dunning process again to see if the error persists.
  
  
  
  Related Information:
  
  Dunning Levels: Dunning procedures can have multiple levels, each with different messages and actions. Ensure that these levels are set up correctly.
  Dunning Notices: The system generates dunning notices based on the defined procedures. Make sure that the notices are configured to be sent out as needed.
  Transaction Codes:
  
  FD01 - Create Customer
  FD02 - Change Customer
  FD03 - Display Customer
  F150 - Dunning Run
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring dunning procedures and managing accounts receivable.
  
  By following these steps, you should be able to resolve the B0062 error and successfully manage the dunning process in SAP.