How To Fix AZ003 - Incorrect customer number was transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: AZ - Master data messages for external applications

• Message number: 003

• Message text: Incorrect customer number was transferred

What causes this issue?

In parameter INOUT_NEXT_KUNNR, customer number &V1& was transferred as
the starting point. This customer number, however, is not contained in
table INOUT_KUNNR_TAB. This inconsistency should normally not occur if
the values are transferred to INOUT_NEXT_KUNNR and INOUT_KUNNR_TAB in
subsequent calls as they were returned in previous calls of the
function module.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Find out how an incorrect customer number was saved in parameter
INOUT_NEXT_KUNNR. During the first call, the function module was
possibly called without using the initial parameter INOUT_NEXT_KUNNR
within a sequence of blocked calls.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AZ003 - Incorrect customer number was transferred ?

  The SAP error message AZ003, which states "Incorrect customer number was transferred," typically occurs when there is an issue with the customer number being used in a transaction or process. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Invalid Customer Number: The customer number entered does not exist in the system or is incorrectly formatted.
  Inactive Customer: The customer number may exist but is marked as inactive or blocked in the system.
  Data Entry Error: There may be a typographical error in the customer number during data entry.
  Master Data Issues: The customer master data may not be properly set up or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the customer data.
  
  Solutions:
  
  Verify Customer Number: Check the customer number for accuracy. Ensure that it is correctly entered and exists in the system.
  Check Customer Status: Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to verify if the customer is active and not blocked.
  Correct Data Entry: If there is a typographical error, correct it and try the transaction again.
  Review Master Data: Ensure that the customer master data is complete and correctly configured. If necessary, create or update the customer record using transaction codes like XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
  Check Authorizations: Ensure that the user has the necessary authorizations to access the customer data. This may involve checking roles and permissions in the user profile.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, XD01, and VD01 for customer master data management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Refer to SAP user documentation or help files for guidance on managing customer data and understanding error messages.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the AZ003 error message in SAP.