How To Fix AXT_CRM_GEN061 - BDoc & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: AXT_CRM_GEN - CRM Generation framework

• Message number: 061

• Message text: BDoc & not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AXT_CRM_GEN061 - BDoc & not found ?

  The SAP error message AXT_CRM_GEN061, which states "BDoc & not found," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with Business Document (BDoc) processing. BDocs are used in SAP CRM for data exchange and synchronization between different components and systems.
  Cause:
  
  Missing BDoc: The specific BDoc that the system is trying to process does not exist in the database. This could be due to a deletion or a failure in the creation process.
  Incorrect Configuration: There may be a configuration issue in the BDoc framework or in the related middleware settings.
  Data Transfer Issues: If the BDoc is supposed to be created or transferred from another system (like SAP ERP), there may be issues in the data transfer process.
  Synchronization Problems: If there are synchronization issues between systems, it may lead to the BDoc not being available when needed.
  
  Solution:
  
  Check BDoc Existence: Verify if the BDoc in question actually exists in the system. You can do this by checking the relevant tables or using transaction codes like BDOC or SMW01 to monitor BDoc processing.
  Recreate BDoc: If the BDoc is missing, you may need to recreate it. This could involve re-triggering the process that generates the BDoc.
  Review Configuration: Check the configuration settings for BDocs in the CRM system. Ensure that all necessary settings are correctly configured.
  Monitor Middleware: If the BDoc is supposed to be transferred from another system, check the middleware (like SAP PI/PO) for any errors or issues in the data transfer process.
  Check Logs: Review the application logs (transaction SLG1) for any related error messages that could provide more context on why the BDoc is not found.
  Consult Documentation: Refer to SAP documentation or notes related to BDoc processing for any specific guidance or known issues.
  
  Related Information:
  
  BDoc Types: Familiarize yourself with the different types of BDocs and their purposes in the SAP CRM landscape.
  Transaction Codes: Useful transaction codes include:
  
  SMW01: Monitor BDoc processing.
  SLG1: Application log for error messages.
  CRMD_ORDER: To check CRM orders and related BDocs.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or consult with a technical expert familiar with SAP CRM and BDoc processing.