How To Fix AXT_COMMON062 - Internal API might have become inconsistent; a restart is recommended

SAP Error Message - Details

• Message type: E = Error

• Message class: AXT_COMMON - Extensibility common messages

• Message number: 062

• Message text: Internal API might have become inconsistent; a restart is recommended

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AXT_COMMON062 - Internal API might have become inconsistent; a restart is recommended ?

  The SAP error message AXT_COMMON062 indicates that there is an inconsistency in the internal API, which can occur due to various reasons such as system overload, memory issues, or bugs in the application. This error suggests that the internal state of the API has become unstable, and a restart of the application or system is recommended to restore normal functionality.
  Causes:
  
  Memory Leaks: Continuous memory allocation without proper deallocation can lead to memory exhaustion.
  System Overload: High load on the system can cause the internal API to behave inconsistently.
  Software Bugs: There may be bugs in the application code or in the SAP system itself that lead to this inconsistency.
  Configuration Issues: Incorrect configuration settings can lead to unexpected behavior in the API.
  Database Issues: Problems with the database connection or data integrity can also trigger this error.
  
  Solutions:
  
  Restart the Application: As the error message suggests, restarting the application or the entire SAP system can often resolve the inconsistency.
  Check System Resources: Monitor system resources (CPU, memory, disk I/O) to ensure that the system is not overloaded. If necessary, optimize resource usage.
  Review Logs: Check the SAP application logs and system logs for any related error messages or warnings that could provide more context about the issue.
  Update Software: Ensure that you are running the latest version of SAP and that all patches and updates have been applied. This can help fix known bugs.
  Configuration Review: Review the configuration settings of the SAP system to ensure they are set correctly.
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly and that there are no integrity issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide specific patches or guidance based on the version of SAP you are using.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently publishes notes that provide solutions or workarounds for specific errors.
  System Monitoring Tools: Utilize SAP monitoring tools (like SAP Solution Manager) to keep an eye on system performance and health.
  Documentation: Refer to the official SAP documentation for your specific version to understand more about the internal API and its expected behavior.
  
  By following these steps, you should be able to address the AXT_COMMON062 error and restore normal operation to your SAP system.