How To Fix AU240 - Additional information is required for a manual restart.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AU - FI-AA utility program error messages

  • Message number: 240

  • Message text: Additional information is required for a manual restart.

  • Show details Hide details
  • What causes this issue?

    You did not make all the required entries for a manual restart.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    For a manual restart, enter the company code, old asset number and
    sub-number. Or use the inventory number of the old asset in place of
    these entries.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AU240 - Additional information is required for a manual restart. ?

    The SAP error message AU240, which states "Additional information is required for a manual restart," typically occurs in the context of background job processing or workflow management. This error indicates that the system requires more information to proceed with the manual restart of a job or process that has failed or been terminated.

    Cause:

    1. Incomplete Job Data: The job may not have all the necessary parameters or data required for a successful restart.
    2. Missing Dependencies: The job might depend on other jobs or processes that have not yet completed or have failed.
    3. Configuration Issues: There may be issues with the configuration of the job or the system that prevent it from restarting correctly.
    4. User Authorization: The user attempting to restart the job may not have the necessary authorizations to do so.

    Solution:

    1. Check Job Logs: Review the job logs to identify the specific reason for the failure and what additional information is required.
    2. Provide Missing Parameters: If the job requires specific parameters, ensure that they are provided before attempting to restart.
    3. Resolve Dependencies: Make sure that any dependent jobs or processes have completed successfully before restarting the job.
    4. Adjust Configuration: If there are configuration issues, consult with your SAP Basis team or system administrator to correct them.
    5. User Authorization: Verify that the user has the necessary permissions to restart the job. If not, request the appropriate authorizations.
    6. Use Transaction Codes: Utilize transaction codes like SM37 (to monitor jobs) or SM21 (to check system logs) to gather more information about the job status and errors.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SLG1 (Application Log) to troubleshoot further.
    • SAP Notes: Check SAP Notes for any known issues related to the AU240 error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Documentation: Review SAP documentation or help files related to background processing and job management for additional insights.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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