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Message type: E = Error
Message class: AU - FI-AA utility program error messages
Message number: 240
Message text: Additional information is required for a manual restart.
You did not make all the required entries for a manual restart.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
For a manual restart, enter the company code, old asset number and
sub-number. Or use the inventory number of the old asset in place of
these entries.
Error message extract from SAP system. Copyright SAP SE.
AU240
- Additional information is required for a manual restart. ?The SAP error message AU240, which states "Additional information is required for a manual restart," typically occurs in the context of background job processing or workflow management. This error indicates that the system requires more information to proceed with the manual restart of a job or process that has failed or been terminated.
Cause:
- Incomplete Job Data: The job may not have all the necessary parameters or data required for a successful restart.
- Missing Dependencies: The job might depend on other jobs or processes that have not yet completed or have failed.
- Configuration Issues: There may be issues with the configuration of the job or the system that prevent it from restarting correctly.
- User Authorization: The user attempting to restart the job may not have the necessary authorizations to do so.
Solution:
- Check Job Logs: Review the job logs to identify the specific reason for the failure and what additional information is required.
- Provide Missing Parameters: If the job requires specific parameters, ensure that they are provided before attempting to restart.
- Resolve Dependencies: Make sure that any dependent jobs or processes have completed successfully before restarting the job.
- Adjust Configuration: If there are configuration issues, consult with your SAP Basis team or system administrator to correct them.
- User Authorization: Verify that the user has the necessary permissions to restart the job. If not, request the appropriate authorizations.
- Use Transaction Codes: Utilize transaction codes like SM37 (to monitor jobs) or SM21 (to check system logs) to gather more information about the job status and errors.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.
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