How To Fix AU155 - System crash: Contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: AU - FI-AA utility program error messages

• Message number: 155

• Message text: System crash: Contact your system administrator

What causes this issue?

The requested report terminated due to an internal error while
generating an SQL statement. The text of the error message is:
&V1&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if there were modifications in function group ABRA that may have
led to the termination.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AU155 - System crash: Contact your system administrator ?

  The SAP error message AU155, which indicates a "System crash: Contact your system administrator," typically points to a serious issue within the SAP system that has caused it to become unstable or unresponsive. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  System Resource Issues: Insufficient memory, CPU, or disk space can lead to system crashes.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can cause the SAP system to crash.
  Configuration Errors: Incorrect configuration settings in the SAP system or the underlying operating system can lead to instability.
  Software Bugs: Bugs in the SAP software or in custom code can lead to unexpected behavior and crashes.
  Network Issues: Network interruptions or misconfigurations can cause communication problems between SAP components.
  Hardware Failures: Physical hardware issues, such as failing disks or memory, can lead to system crashes.
  
  Solutions:
  
  Check System Logs: Review the SAP system logs (transaction SM21) and the developer traces (transaction ST22) for any error messages or warnings that occurred before the crash.
  Monitor System Resources: Use tools like SAP Solution Manager or operating system monitoring tools to check for resource bottlenecks (CPU, memory, disk space).
  Database Health Check: Ensure that the database is functioning correctly. Check for locks, long-running queries, or any signs of corruption.
  Review Configuration: Verify that the SAP system and its components are correctly configured. Check for any recent changes that might have led to instability.
  Apply Patches: Ensure that the SAP system is up to date with the latest patches and updates, as these often contain bug fixes and performance improvements.
  Restart the System: If the system is unresponsive, a restart may be necessary. However, this should be done with caution and ideally during a maintenance window.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with logs and any relevant information to help diagnose the problem.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address known issues related to AU155.
  SAP Community: Engage with the SAP Community forums to see if other users have experienced similar issues and what solutions they found effective.
  Documentation: Review SAP documentation for best practices on system maintenance and troubleshooting.
  
  Preventive Measures:
  
  Regularly monitor system performance and health.
  Implement a robust backup and recovery strategy.
  Conduct periodic system audits and health checks.
  Train system administrators on best practices for managing SAP environments.
  
  If you encounter this error, it is crucial to act quickly to diagnose and resolve the underlying issue to minimize downtime and prevent data loss.