How To Fix ATP_SE068 - Document is locked by other user; processing not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ATP_SE - Message class for ATP-Services

  • Message number: 068

  • Message text: Document is locked by other user; processing not possible

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ATP_SE068 - Document is locked by other user; processing not possible ?

    The SAP error message ATP_SE068, which states "Document is locked by other user; processing not possible," typically occurs when a user attempts to access or modify a document that is currently locked by another user. This locking mechanism is a standard feature in SAP to prevent data inconsistencies and ensure that only one user can make changes to a document at a time.

    Causes:

    1. Concurrent Access: Another user is currently editing or processing the same document.
    2. Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
    3. Background Jobs: A background job may be processing the document, causing it to be locked.
    4. System Errors: Occasionally, system errors or bugs can lead to documents being locked incorrectly.

    Solutions:

    1. Wait and Retry: If the document is locked by another user, the simplest solution is to wait until the other user has finished their work and released the lock. You can periodically check if the document is still locked.

    2. Identify the Lock: Use transaction code SM12 to view the list of locks in the system. You can check which user has locked the document and the details of the lock. If you have the necessary authorizations, you can also delete the lock entry, but this should be done with caution and typically only if you are sure that the other user is not actively working on the document.

    3. Communicate with the User: If you identify the user who has locked the document, you can reach out to them to see if they can release the lock or if they are done with their changes.

    4. Check for Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be processing the document. If a job is running, you may need to wait for it to complete.

    5. System Administration: If the issue persists and you suspect it is due to a system error, contact your SAP Basis team or system administrator. They can investigate further and resolve any underlying issues.

    Related Information:

    • Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are typically managed at the database level, and SAP uses various types of locks (e.g., exclusive, shared) depending on the operation being performed.
    • User Authorizations: Ensure that you have the necessary authorizations to view and manage locks in the system.
    • Documentation: Refer to SAP documentation or support notes for more detailed information on lock management and troubleshooting specific error messages.

    By following these steps, you should be able to resolve the ATP_SE068 error and continue your work in SAP.

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